shipping costs

All orders are dispatched within 4-7 business days.

UK STANDARD SHIPPING - £4.00

EUROPEAN SHIPPING - £10

USA, SOUTH AFRICA, AUSTRALASIA - £15.00

ASIA - £35.00

Orders outside of the UK may be subject to custom taxes & regulations at the buyers expense.

As a small business, we appreciate your patience with shipping times.

free UK returns

If for any reason you are unhappy with your order, we offer returns, exchange or refunds within 28 days of receiving your product.

UK returns:

  1. Email clientservices@vaabs.co to request an exchange, return or refund.

  2. Add your order no. and reason for return to the email.

  3. We will send you a pre-paid return label.

international returns:

  1. Email clientservices@vaabs.co to request an exchange, return or refund.

  2. Add your order no. and reason for return to the email.

  3. Return your product in original packaging to the address below (shipping non-refundable)

 Return Address:  vaabs returns, 32 Assay Lofts, 62 Charlotte Street, Birmingham, B31BP

(Products must be in original condition)

 
 
 
 

privacy policy

Your privacy is very important to us. Accordingly, we have put this policy in place for you to understand how we collect, use, communicate and make use of personal information.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that confidentiality of personal information is protected and maintained.